If you would like to message the team at MyLaptop-Shop, please complete the form below and a member of the team will be in touch shortly. We always try to respond to messages within 48 hours.
Contacting us is easy. Simply fill in the form on the right, where a member of our team will get back in touch with you shortly, or, you can contact us directly on the details below:
Don’t just take our word for it, see what everyone else is saying!
A hassle-free experience during our estate wide project of replacing some of our networks hardware. Their asset collection and disposal services were efficient and fully compliant at all times”
We have worked with Kim and the team for over 4 years now and introduced many of our schools to their FREE IT recycle collections.
We have found their service and customer service to be excellent, nothing is ever a problem.
After a quick phone call with Kim we were excited to have the opportunity to sell our redundant devices to their ICT for Schools in Africa!
Then 9 months later, what can only be described as an absolutely, amazing email came pinging into my inbox.
A picture showing our old netbooks and laptops being used in a school in Kumasi, Ghana. I couldn’t stop smiling for days after seeing our old equipment being used again. We shared the pictures with all the staff, students and governors in the academy to show what had happened to their old devices. They were all extremely happy that the devices they no longer needed has been put to good use.
We have a dedicated support team, who will make the process as simple as possible. All our retail products come with a 12 month warranty (apart from consumables such as batteries or chargers which is 3 months).
Please email admin@mylaptop-shop.co.uk please include the following information:
We will reply within 6 hours as standard. We may ask you to try steps to diagnose the issue.
Once diagnosed, we’ll send a replacement part or hardware, the next business day. Our support team will advise of this process which will depend on how we rectify the issue.
We’ll contact you afterwards to ensure that the fault is fixed and that you’re happy.
Grade A
Good overall condition. The unit may have fine scratches and scuffs which you would expect with wear and tear. Slightly larger scratches will be corrected with restore paint.
Grade B
Well-used condition with cosmetic imperfections. The system will be in fully functional condition but is likely to have noticeable cosmetic defects which includes dints, scratches, chips and other imperfections.
General Information
Our website offers online purchasing, for direct check out with debit and credit card.
Schools, Colleges, Universities
We accept Official School Purchase Orders (these are usually emailed to us).
Public Sector
We accept Official Purchase Orders (these are usually emailed to us).
Private Sector Businesses
Purchases are usually made by prepayment invoice.